Why can't I get a refund after paying without a bank account?

If you paid by bank transfer, the refund will not be processed automatically upon request.

If you wish to get a refund, please contact the KiTalbum Mall customer center.

[Customer Service Operating Hours and Contact Information]
Weekdays: AM 11:00 - PM 5:00 (KST) / Lunch break PM 12:30 - PM 1:30 (KST)
CS: Tel. +82) 10-9956-1972 / play@kitalbum.com